1The role of the Systems Analyst and Designer:

• Identify the actors / roles and responsibilities within systems development and implementation (for example, designers, developers, testers, technical architects and others).
• Characteristics of the systems analyst / designer.

2Systems Architect:

• Different levels of architecture - enterprise, systems, infrastructure (networks, databases).
• Inputs at enterprise level.
• Inputs at system and infrastructure level.
• Impacts of design decisions.

3Development Approaches:

• Component-based.
• Evolutionary / iterative / agile.
• Bespoke development.
• Software package solutions
• Other appropriate approaches.

4Systems Development Lifecycles:

• Waterfall.
• V model.
• Incremental.
• Spiral.
• Other appropriate lifecycles.
• Advantages and disadvantages of each approach.
• Selection of an appropriate approach.

5Methodologies:

• Structure and content of a chosen representative method.
• Describe and interpret three representative models from the method, showing at alteast: Process perspective, Data perspective, Event perspective.
• Roles within the chosen method.
• Products within the chosen method.

6Systems Investigation:

• Fact finding approaches: Workshops, Prototyping, Interviewing, Questionnaires (for usability or package selection, for example), Scenario analysis, Other approaches
• Functional requirements definition.
• Non-functional requirements definition.
• Documenting system requirements.
• Human aspects of systems investigation and introducing change.

7System Design, Implementation and Maintenance:

• Aspects of the production environment.
• Design principles and constraints (legal, ethical, financial)
• Sign off and hand over.
• Post-implementation reviews.
• Different types of maintenance

8Quality Assurance:

• Definitions of quality.
• Requirements-driven testing.
• Types of walkthrough and inspection..
• Post-project reviews..
• Service level agreements.

9CASE tools:

• Features.
• Life-cycle coverage.
• Requirements traceability.
• Advantages and disadvantages.